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A custom-built CRM designed specifically for tours and travel businesses — manage bookings, assign vehicles and drivers, track trip statuses, coordinate with travelers, and automate WhatsApp communications from one clean dashboard.
Running a tours and travel business means juggling dozens of moving parts every day: customer inquiries, booking confirmations, vehicle assignments, driver coordination, pickup schedules, and last-minute changes. Safar is a private CRM built from the ground up for this exact workflow.
Most small and mid-size travel agencies in India still manage bookings through WhatsApp groups, phone calls, and shared Excel files. This leads to missed bookings, double-assigned vehicles, forgotten customer updates, and hours wasted on manual coordination every single day.
Create, edit, and track every trip booking in one place. Each booking stores customer details, travel dates, pickup/drop locations, package type, payment status, and any special requests.
Assign cars, buses, or tempo travelers to specific trips based on availability. Safar shows you which vehicles are free on any given date.
When a trip is confirmed or a driver is assigned, Safar automatically sends the traveler a WhatsApp message with their driver's details.
We are currently finalizing the core booking engine and WhatsApp dispatch API integrations.
Inquire / Pre-RegisterA customer calls, messages on WhatsApp, or fills out your website form. Your team creates a new booking entry in Safar with all trip details in under 30 seconds.
Safar shows available vehicles and drivers for the requested dates. Your team assigns with one tap, and the system blocks those resources from being double-booked.
The traveler receives a WhatsApp message with their confirmed itinerary, driver contact, vehicle type, and pickup time. Reminder messages are sent automatically before the trip.
As the trip progresses, your team updates the status (picked up, in transit, dropped off). The dashboard reflects real-time trip status across all active bookings.
Includes custom database setup, cloud server deployment, and continuous monitoring support.